Subscription management platforms are increasingly popular among businesses using these models to sell their products or services. The digital market is saturated with such platforms and choosing the right one can be a challenge. However, customer-centric platforms seem to have an edge over the rest. Even though all of them seem promising and appealing it is important to identify the unique features that set the best ones apart.
It is good to focus on key features like integration capabilities, user-friendly interfaces and more while deciding on your perfect subscription platform. Certain basic features are, however, necessary for any subscription platform as these drive the growth of businesses and their customers.
What is it that you are looking for in the platform that you want to associate with? This blog introduces you to certain features that you should look for while selecting the platform of your choice for your business.
Growing along with the merchants should be the ultimate goal of any progress-oriented subscription management platform. Such platforms can easily handle any influx of subscribers and transactions along with geographical and market-based expansions. Also, any kind of growth in the merchant’s business, which may include adding new features or services, should not be stifled by the subscription management system. Growing along with the merchants makes a subscription platform sought-after and want-worthy.
A flexible subscription management platform caters to businesses of all genres and niches. This flexibility may include anything from providing customizable pricing models to multicurrency and multilingual support. In short, a flexible subscription management system is one that is always ready-for-the-future.
Integrations are a cornerstone of any subscription management business. Having several integrators in a subscription management platform (ensuring that their quality is good) can supercharge its performance and make it appealing to merchants Together with these integrators, the subscription management platforms can feel like a single, rich ecosystem. The more the integrators, the more clarity that is driven into the system along with efficiency and accelerated growth.
To enable the functioning of the various integrations, the subscription management platforms need to have comprehensive APIs in place. Without these APIs, the integrations may seem less efficient and less challenging. APIs in subscription management business have the potential to bring the integrations to life ensuring seamless communication between the platform and the merchants. In essence, APIs can create a robust subscription management platform that provides invaluable experience for both merchants and their subscribers.
Subscription management platforms need to cater to a global subscriber base and hence there is a growing need to support a wide range of payment methods like credit/debit cards, PayPal, bank transfers and other payment options. A highly sought-after platform will take into account the individual customer’s payment options for a frictionless checkout process. Automation of the billing processes ensures that errors are minimal and payments are made precisely and on time.
The different payment methods that saaslogic supports are:- manual, autopay, card, ACH or automated clearing house and the offline mode
This is crucial for any subscription management platform since it will be serving a global clientele. The platform must comply with various international and national tax regulations like VAT, GST and sales tax. This compliance enables automatic and accurate tax calculations for the merchants and its subscribers based on their location and its laws. This solution effectively takes care of all the administrative burden associated with tax calculation.
These capabilities are essential for any subscription management platform as they help merchants with detailed insights that can easily predict the future trajectory of their business. They are powerful enough to transform any available raw data into actionable intelligence enabling informed decision-making that drives growth and optimizes operations. It can predict customer needs, identify customers that are on the verge of quitting the system and also uncover potential revenue-generating opportunities. This helps businesses to easily stay ahead of the competition and set strategies that can help retain existing customers while attracting new ones.
Customizable dashboards allow merchants to have a glance at all their key metrics from a single place. They can also be tailored to suit the specific needs of the businesses. This is a reason why this dynamic feature makes subscription management platforms so much sought after. saaslogic dashboard provides a summary of metrics that can help you measure the health of your business. Here, you can track the progress of your business, identify trends and patterns and make data-driven decisions. With customizable dashboards, all data is at your fingertips.
This is mandatory for any subscription management platform for it to be a top choice among potential businesses. To get to this, the subscription management platform should be designed to provide a seamless customer journey from onboarding to renewal. Every touchpoint in this process should be engaging and intuitive enough to develop a deep connection with the platform. saaslogic has a comprehensive customer onboarding process that facilitates a smooth and successful journey for customers as they integrate into the saaslogic subscription management workflows.
This is a non-negotiable and is a must for any competent subscription management platform. For this, the platform should follow all the relevant security protocols and various regulations like GDPR, CCCPA, and PCI-DSS. Data encryption is also necessary to protect sensitive data from security breaches and unauthorized access. Also, only authorized personnel should be given access to critical data.
This is an essential requirement for any subscription management platform to stay appealing to businesses. This ensures that the platform stays relevant in the long-term. A forward-thinking platform should continuously innovate by regularly adding new features and integrating with the latest technologies. It should also be able to handle increasing volumes of subscribers and transaction complexities without compromising on performance and security. By associating with such a platform, merchants can feel sure about their future and inturn deliver value to their subscribers.
Selecting the best subscription management platform is a challenge considering the host of features that each one offers. All these platforms may have the same story to tell, however checking if they have almost all of the features mentioned in this blog post will help ensure that half the selection problem is solved. The above-mentioned features are good to have in any subscription management platform. Choosing a platform based on these features will ensure that you have made a good choice.
The right platform will not just streamline your operations but will also enhance customer satisfaction and loyalty. By investing in a good and robust subscription management platform, C-level executives can drive growth, optimize resources and provide outstanding value to their subscribers which in turn ensures long-term business success.
saaslogic is a subscription management platform that takes care of all the complexities involved in this process. Apart from subscription management, it also offers ancillary solutions that will make your association with us holistic and wholesome. saaslogic takes care of everything from billing to invoicing and even goes overboard by taking care of your tax-related issues.
saaslogic also ensures that your customers are well taken care of. It makes sure that your customers are onboarded well and that all the different touchpoints in their journey are effectively handled. saaslogic also has processes in place that take great care of customer data and its privacy.
Being a growth-focused platform, s keeps evolving to adapt to your various needs without compromising on security or performance.
saaslogic takes care of the complexities, while you get to focus on growing your business and delivering the promises you have made to your customers. saaslogic assures you and your customers a safe journey towards a seamless, efficient and comprehensive subscription management experience.